LEVEL x BLACK – PRIVACY POLICY

Level x Black (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

 

1. Information We Collect

We collect personal information to provide and improve our products and services.

Information You Provide

When you interact with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order details and purchase history
  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Device and browser information
  • Pages viewed and time spent
  • Referring websites or ads
  • Cookies and tracking data

Information from Third Parties

We may receive information from:

  • Payment processors
  • Marketing and analytics partners
  • Social media platforms

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage your account and provide customer support
  • Improve our website, products, and user experience
  • Send order updates, promotions, and marketing communications
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service providers (e.g., payment processors, shipping partners, marketing tools)
  • Business partners for collaborations or promotions
  • Analytics providers to improve performance and marketing
  • Legal authorities when required by law or to protect our rights

In the event of a business transfer (e.g., merger or acquisition), your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze site traffic and performance
  • Personalize your shopping experience
  • Deliver relevant advertisements

You can control cookie preferences through your browser settings.

5. Marketing Communications

If you opt in, we may send you:

  • Promotional emails
  • SMS/text messages
  • Product updates and offers

You can unsubscribe at any time by:

  • Clicking “unsubscribe” in emails
  • Replying “STOP” to text messages

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Maintain records
  • Comply with legal requirements

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update your data
  • Request deletion of your data
  • Opt out of marketing or targeted advertising

To exercise your rights, contact us at:
customersupport@levelxblack.com

8. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

If you access our site from outside the United States, your information may be transferred and processed in countries with different data protection laws.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Level x Black
Email:  customersupport@levelxblack.com
Website: levelxblack.com